Complaints Procedures

TRAINYOUCAN (PTY) LTD aims to represent itself in a professional training provider in its dealings with staff and learners but recognises that occasionally things can go wrong. In many cases problems or misunderstandings can be dealt with by discussion between the parties. If not resolved, the issue should be referred to by the relevant quality authority for further investigation. These notes are intended as a guide on the way that complaints should be generally pursued, and are intended to help resolve problems in an effective way. Those making a complaint…

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We serious about business and customer service. Any complaints, please let us know? How to get hold of us? You have two options: Send us an email to complaints @ that will automatically notify all directors of your concerns. Contact our helpdesk here on a new ticket with the subject heading “Complaint” to reach out to management. We value all your input and want to thank you for your time to provide us with your feedback. TRAINYOUCAN Management  

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