Specific requirements for RPL for Credit and Access to EISA

Specific requirements for RPL for Credit and Access to EISA RPL for credit provides for the formal award of credits for, or towards a qualification or part- qualification registered on the NQF. RPL for access to External Integrated Summative Assessment (EISA) entails a process of all evaluating and recognising all the required knowledge, skills and experience required for the qualification. In order to apply for an EISA, an applicant must submit to the accredited assessment centre: An application form Proof that the applicant has completed all the curriculum components required…

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119676 Apply the skills of customer care in a specific work environment

SAQA REGISTRATION ABOUT THIS COURSE TRAINYOUCAN (ETDP SETA) Accredited Training Network and its members is committed to follow all the ETQA requirements as stipulated by SAQA.  This Unit Standard will be useful for learners who deal with the public, customers, internal and external clients, intermediaries, learners in call centres, walk in service centres, enquiries counters and marketing and learners who communicate with customers either telephonically or face to face. COURSE SUMMARY The qualifying learner is capable of: Explaining the principles of impressive customer service in the context of a specific…

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